Marketing from the Beginning
Every company needs to do some form of marketing. Marketing is getting the word out about your company and bringing in customers. Customers can be anyone outside of your company that you work with, e.g. someone buying your product or another company that you provide a service to. This breaks marketing into two areas: Business to Business and Business to Customer, also known as B2B and B2C. So unless you have a business that doesn’t need any customers, you need marketing!
There are several different types of marketing and each company will have its preferred methods based upon the company type and past proven success. Marketing is not a science and so a lot of it is done through trial and error to find out what works best.
Internet
Now we’re in the 21st century, most companies have an online presence. The internet is a wonderful place for people to do research on products and companies to find exactly what they are looking for. If you provide an item someone is searching for, then you want to be found. This is usually done through search engines like Google.
To show up on Google, you can optimize your site so that Google likes you and displays your listing high up, or you can pay. The paid slots appear at the top of the results page and on the right hand side. For more information on SEO and SEM (Organic and Paid search), see our other white papers.
Online advertising usually refers to banner ads on websites. These are ads that are placed on other websites to try to draw traffic to your website. Common sense says you place the ad on sites that will generate customers from the market segment you are looking for. Segmentation can be done in many ways and really depends on your consumer demographics (typical customer age, gender, interests, location etc.)
Alongside the internet, comes email marketing. This is a very interesting area for marketers and comes with a myriad of complexities. The basic idea is that you email people and if they like your email, they will visit your site and hopefully purchase your product. This is called lead generation or using an outside mailing list. You can also email customers who have already visited your site and/or purchased in the past. This is called an in-house mailing list and falls under CRM or Customer Relationship Management. For more information on email marketing, see the white paper that outlines it in greater detail.
Print
In the last 10 years, the success and popularity of the internet has exploded. This has lead to a decline in the use of print media. It is still a vital part of some companies and may be appropriate for you. Print marketing comes in a variety of forms, including but not limited to the following media: magazines, catalogs, brochures, flyers, postcards and letters.
The ideal form of media depends on the message you are trying to convey and the desired response. Keep in mind how you will deliver the media – will people pick it up when they visit your office or another location, will you send it in the mail, will it be included in another publication? Articles in magazines tend to focus on the reader of the specific magazine. Postcards are usually mailed to a categorized list.
Print vs. Internet
Print marketing usually requires you to pay in advance and before you know the results of the campaign. This is one downside to print vs. internet. Many marketing campaigns on the internet can be run on a cost per action basis, allowing you to alter the message and withdraw it at any time. Internet marketing is more ‘real-time’ and allows you to see and analyze results faster than through print. This also provides you with the opportunity to make changes to the campaign whilst it is running. Print campaigns usually run through and then you analyze the results and to try anything differently requires a new campaign.
Internet marketing is very fast paced and with new technologies continually being released, it can be hard to stay on top of everything that is available.
Here is a short glossary of some marketing terms to help you on your way:
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CPA
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Cost Per Action (means you pay per action such as a subscription to your
E-Newsletter)
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CPC
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Cost Per Click (means you pay per click, e.g. paid search on Google)
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CPM
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Cost Per Thousand (similar to CPC, but you pay per thousand)
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SEO
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Search Engine Optimization (organic or natural search – free)
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SEM
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Search Engine Marketing (paid search)
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Co-Reg
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Cooperative Registration (people have the chance to sign up for your offer
whilst looking at something else)
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Contact Tessares for customized marketing help, research, and implementation.